Amazon launches AI health-care tool for One Medical members

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Dr. Stephanie Long (right), MD, of One Medical Group takes the humor unit of Danielle Greene (left), who is 20 weeks pregnant, during a prenatal assignment connected Thursday, February 4, 2016 successful San Francisco, Calif.

Lea Suzuki | San Francisco Chronicle | Getty Images

Amazon connected Wednesday rolled retired an artificial intelligence health-care adjunct for members of its superior attraction concatenation One Medical, joining the likes of OpenAI and Anthropic, which precocious launched akin features.

The tool, called Health AI, uses ample connection models from Amazon's Bedrock work to reply questions and supply members with personalized proposal based connected their aesculapian records, laboratory results and existent medications.

It tin besides assistance with managing medications and publication appointments with a user's One Medical provider.

Health AI appears successful the app for One Medical, the health-care institution Amazon acquired for $3.9 billion successful 2023. One Medical runs brick-and-mortar clinics and besides offers immoderate telehealth services to members who wage betwixt $99 and $199 a twelvemonth for its services.

Amazon said Health AI isn't intended to supply diagnosis oregon treatment, and it shouldn't regenerate a doctor's visit. The instrumentality is "programmed with objective protocols" that place erstwhile symptoms oregon conditions necessitate escalation to a supplier oregon for an in-person visit, the institution said.

The institution began testing Health AI among a subset of One Medical members past Spring earlier rolling retired the instrumentality much broadly.

Other AI providers person besides jumped into the lucrative health-care market.

Earlier this month, OpenAI launched ChatGPT Health, a diagnostic wrong its chatbot that enables users to upload aesculapian records and person personalized advice. Anthropic released its Claude for Healthcare diagnostic soon after.

Amazon said Health AI is easier for patients to usage due to the fact that it doesn't necessitate them to upload documents oregon link extracurricular apps, and it's "more actionable" compared to different offerings.

"Other AI wellness chatbots supply wide wellness information," Neil Lindsay, elder vice president of Amazon Health Services, told CNBC successful a statement. "One Medical's Health AI adjunct knows your wellness story, takes enactment connected your behalf, and keeps your trusted providers successful the lead. It's the quality betwixt getting answers and getting care."

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