British Airways flights delayed after 'technical issue'

2 days ago 2

A "technical issue" at British Airways has delayed flights, reportedly for thousands of passengers.

Travel journalist Simon Calder said on X: "British Airways IT system failure is causing delays of 1-2 hours on many BA flights this evening... As delays build up I fear there will be cancellations tonight/tomorrow."

In a statement on Monday evening, British Airways said flights were "currently operating, but are experiencing delays" and that its teams were working to "resolve a technical issue affecting some of our systems".

Later they said it had been resolved: "Our teams worked hard to resolve an issue we experienced for a short time earlier this evening.

"We've apologised to customers for delays to their flights and ensured they were able to reach their destinations as planned."

Earlier media reports suggested dozens of flights were grounded and that communications systems were affected.

One X user pictured people queueing on the tarmac in Verona, Italy. "What has happened to the nations airline? Not fit for purpose," they said.

X This content is provided by X, which may be using cookies and other technologies. To show you this content, we need your permission to use cookies. You can use the buttons below to amend your preferences to enable X cookies or to allow those cookies just once. You can change your settings at any time via the Privacy Options. Unfortunately we have been unable to verify if you have consented to X cookies. To view this content you can use the button below to allow X cookies for this session only.

Replying to another X user BA said: "Our website is down. We are doing all we can to return online as soon as possible.

"Hopefully not too long before the Captain has his load sheet. Thanks for your understanding. Have a good journey when it is safe for you to be airborne."

A spokesperson for Heathrow Airport said: "We are aware of a technical issue that British Airways are investigating, and we will be working with them to provide updates to passengers as soon as they are available. Heathrow systems are operating as normal."

In June many British Airways (BA) flights in Heathrow were delayed by several hours by a "technical fault" with baggage handling.

BA said there had been a "temporary technical fault" which had disrupted its baggage system at the airport and had apologised for the problems it caused.

Follow Sky News on WhatsApp

Follow Sky News on WhatsApp

Keep up with all the latest news from the UK and around the world by following Sky News

Tap here

In January "intermittent issues" with the airline's app and website meant customers could not access them.

BA's customer score for long-haul flights was the joint third lowest out of 17 carriers analysed by Which? in February.

Read Entire Article