Christine Tan spoke with Keshav Murugesh, Group CEO of WNS, astatine the "CNBC Connect" lawsuit successful Bangkok, Thailand, to larn however businesses tin usage AI to revolutionize their operations and unlock hidden potential.
Artificial quality is the taxable de jour for not conscionable the tech industry, but concern successful general. While galore see it a caller technology, its past stretches backmost further than galore mightiness think.
"AI is not new. Artificial quality has been astir since the 1950s," said Keshav Murugesh, Group CEO of WNS, a planetary concern process absorption company.
The institution helps its much than 200 clients crossed assorted industries with their integer translation travel — by implementing AI solutions to optimize operations.
Still, galore businesses are underprepared for AI's impact, particularly successful areas specified arsenic authorities regulation, Murugesh told Managing Asia anchor Christine Tan astatine the "CNBC Connect" lawsuit successful Bangkok, Thailand.
However, Murugesh said determination is simply a wide upside to investing early.
"Three years from now, if you are investing importantly successful generative AI, you mightiness beryllium disappointed, right? As we person seen successful galore technologies, sometimes the hype is overmuch bigger than the reality," Murugesh explained.
"But, 3 years from present if you are not investing successful generative AI, you are going to beryllium terrified. Because those companies that made the investments now, volition beryllium acold up of you," helium added.
Watch much of Keshav Murugesh's speech with Christine Tan successful the video above.
English (US)