India orders phone makers to pre-install state-owned web safety app: Report

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Directive gives companies 90 days to guarantee Sanchar Saathi app is pre-installed connected caller mobile phones.

Published On 1 Dec 2025

The Indian authorities has instructed smartphone makers to pre-install a state-owned cybersecurity app connected each caller devices successful a bid to tackle online scams and different crimes, according to reports.

The November 28 bid – the beingness of which was reported by Reuters quality bureau and Indian media connected Monday, 3 days aft it was privately sent to manufacturers – gives the companies 90 days to guarantee that the app, Sanchar Saathi oregon “communication companion”, is pre-installed connected caller mobile phones, with a request that users cannot disable it.

The directive of the Department of Telecommunications (DoT) besides requires telephone companies to propulsion a bundle update for installing the app connected devices already successful circulation, the reports said.

The app, which was released successful January, is presently disposable for download, with India’s 1.2 cardinal smartphone users having the enactment to instal it.

The authorities says the app is indispensable to combat “serious endangerment” of cybersecurity from duplicate oregon spoofed International Mobile Equipment Identity (IMEI) numbers – the codification assigned to each instrumentality that is utilized to chopped disconnected web entree for phones that are reported stolen.

According to authorities figures, users person downloaded the app much than 5 cardinal times since its launch, helping to artifact much than 3.7 cardinal stolen oregon mislaid mobile phones and blocking much than 30 cardinal fraudulent connections, Reuters reported.

In that time, the app has helped retrieve much than 700,000 mislaid phones, according to the figures.

Apple ‘likely to resist’

But the bid is apt to look pushback from US tech elephantine Apple, which has antecedently clashed with India’s telecoms regulator implicit a authorities antispam mobile app, arsenic good arsenic privateness advocates, Reuters reported.

Apple has interior guidelines against installing immoderate third-party apps – including government-developed ones – anterior to the merchantability of a device, a root with nonstop cognition of the substance told the quality agency.

Tarun Pathak, a probe manager astatine exertion marketplace probe steadfast Counterpoint, told Reuters that Apple had antecedently refused akin requests from governments.

“It’s apt to question a mediate ground: alternatively of a mandatory pre-install, they mightiness negociate and inquire for an enactment to nudge users towards installing the app,” Pathak said.

Mishi Choudhary, a lawyer who works connected net advocacy issues, told the bureau that the bid was concerning, arsenic it “effectively removes idiosyncratic consent arsenic a meaningful choice”.

There was nary contiguous remark astir the reports by the DoT.

The directive follows akin moves by governments, astir precocious Russia, to ace down connected the usage of phones for fraud and propulsion state-backed apps.

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