Major change to booking GP appointments comes into force

1 week ago 13

All GP surgeries successful England are required to connection online assignment bookings from today.

Practices indispensable support their websites and app services disposable from astatine slightest 8am to 6.30pm, Monday done Friday, for non-urgent appointments, medicine queries and admin requests.

Many surgeries are already offering online bookings and consultations, but services are typically little effectual successful working-class areas.

The Department of Health and Social Care says determination is simply a deficiency of consistency, arsenic immoderate surgeries that connection online services are choosing to power the relation disconnected during busier periods.

The British Medical Association (BMA) has argued safeguards person not been enactment successful place, nor person other unit been brought successful to negociate what it anticipates volition beryllium a "barrage of online requests."

The BMA has said GPs are considering a scope of actions aft voting to participate a quality with the authorities implicit the plan.

Health Secretary Wes Streeting has urged the BMA to clasp the plan, saying the union's absorption is "a existent disservice to truthful galore GPs" who person already introduced the service.

 PA

Image: Health Secretary Wes Streeting says booking a GP assignment should beryllium arsenic casual arsenic booking a takeaway. Pic: PA

'As casual arsenic booking a takeaway'

The curate said the authorities volition assistance practices that request assistance to instrumentality the plan, "but we've got to modernise".

Mr Streeting told the Labour Party conference: "Many GPs already connection this work due to the fact that they've changed with the times.

"Why shouldn't beryllium booking a GP assignment beryllium arsenic casual arsenic booking a delivery, a taxi, oregon a takeaway? And our argumentation comes alongside a cardinal pounds of other backing for wide signifier and 2,000 other GPs.

"Yet the BMA threatens to reason it successful 2025. Well, I'll springiness you this warning; if we springiness successful to the forces of conservatism, they volition crook the NHS into a depository of 20th period healthcare."

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The measurement is portion of the broader authorities pledge to alteration the NHS.

Sir Keir Starmer has revealed plans to found a nationwide "online hospital" by 2027, enabling patients to person attraction and attraction from home.

The authorities said the inaugural could supply up to 8.5 cardinal further NHS appointments wrong its archetypal 3 years.

Available via the NHS app, it volition let patients to docket in-person procedures astatine section hospitals, surgical hubs oregon diagnostic centres, reducing delays.

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