Peloton stationary bikes for merchantability astatine the company's showroom successful Dedham, Massachusetts, U.S., connected Wednesday, Feb. 3, 2021.
Adam Glanzman | Bloomberg | Getty Images
Peloton is recalling its archetypal Bike+ aft receiving reports that the spot station broke and detached from the instrumentality during use, starring to 2 injuries, the Consumer Product Safety Commission said successful a news release Thursday.
The callback impacts 833,000 units, touching each archetypal Bike+ the institution has ever sold. The bikes were sold betwixt January 2020 and April 2025 but Peloton stopped manufacturing them successful 2022.
The callback comes aft Peloton received 2 reports of injuries "due to a fall" aft the station broke off, the CPSC said successful its release. It received 3 reports successful full astir the issue.
The CPSC said consumers should instantly halt utilizing the bikes and interaction Peloton for a escaped repair. The institution is offering a escaped spot station that users tin instal astatine home, the bureau said.
In a connection Thursday, Peloton said, "The integrity of our products and our Members' well-being are our apical priorities." The institution encouraged users to petition the caller portion "as soon arsenic possible."
The announcement Thursday marks the 2nd clip Peloton has had to callback 1 of its motorcycle models owed to issues with the spot post.
In May 2023, the institution recalled each basal Bike model that it ever sold, totaling 2.2 cardinal units, aft receiving 35 reports of the spot station breaking and detaching during use. The contented led to 13 injuries, including a fractured wrist, lacerations and bruises.
At the time, the institution said the callback led to higher than expected rank churn, arsenic betwixt 15,000 and 20,000 radical paused their monthly subscriptions portion waiting for the spot station to beryllium replaced. Replacing the parts outgo astatine slightest $40 cardinal during its fiscal 2023 4th quarter, the institution said astatine the time.
The callback Thursday, the 5th since Peloton's founding, comes arsenic CEO Peter Stern looks to get the fittingness institution backmost to maturation and determination past the galore issues it has faced since its founding.
Changing user dynamics person plagued the institution since the extremity of the Covid-19 pandemic, but truthful person its recalls, including 1 for its Tread+ treadmill successful 2021 aft a kid was killed.
Just implicit a period ago, Peloton relaunched its merchandise assortment, raised prices and unveiled caller features up of the important vacation buying season.
The existent 4th is Peloton's biggest for hardware sales.
The institution is expected to study archetypal 4th fiscal 2026 net aft the doorbell connected Thursday.
English (US) ·