Sainsbury's blames Visa card issues for online payment failure

J Sainsbury, the supermarket chain, was connected Wednesday racing to resoluteness an contented with the paper payments elephantine Visa which was impacting customers' quality to wage for their online market orders.

Sky News understands that Sainsbury's is moving with Visa to code the contented aft a fig of shoppers reported that their paper payments had failed.

The retailer ruled retired the anticipation of a cyberattack and said its website and app were functioning normally, with nary nonstop interaction connected customers.

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The contented nevertheless illustrates the grade to which the manufacture is connected precocious alert for cybersecurity-related incidents aft a spate of attacks which person raised concerns astir the sector's resilience.

In caller months, large British retailers including Marks & Spencer, the Co-op and Harrods person been the unfortunate of cyberattacks, with the interaction connected M&S peculiarly acute.

M&S has said the attack connected its systems would outgo it astatine slightest £300m and forced it to suspend online orders for months.

The Co-op saw in-store availability of thousands of products disrupted for respective weeks.

A Sainsbury's spokesperson said, "We're moving with 1 of our outgo providers to resoluteness a impermanent contented processing immoderate payments for our Groceries Online service.

"We proceed to present orders for customers and our website and app are moving arsenic normal."

Visa has been contacted for comment.