Samsung issues lengthy apology after disappointing results — read the full statement

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A Samsung Group emblem flutters successful beforehand of the company's Seocho gathering successful Seoul. 

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Samsung Vice Chairman, Jun Young-hyun, who is the caller caput of the company's Device Solutions Division, issued a uncommon apology Tuesday after the institution posted disappointing third-quarter nett guidance.

The starring representation spot shaper projected that its operating nett for the 4th ending successful September volition beryllium astir 9.10 trillion won, missing LSEG expectations.

Analysts polled by LSEG expected an operating nett of 11.456 trillion Korean won ($7.7 billion) for the 4th ended Sept. 30. 

Samsung noted that the show of its representation part declined owed to "one-time costs and antagonistic impacts," which see inventory adjustments from mobile clients and a higher proviso of older products from Chinese representation firms.

Read the afloat apology, translated by Google and CNBC, below:

Dear customers, investors, and employees who person ever loved Samsung Electronics.

Today, the absorption of Samsung Electronics would similar to apologize to you first.

We person caused concerns astir our cardinal technological competitiveness and the aboriginal of the institution owed to our show falling abbreviated of the market's expectations. Many radical are talking astir Samsung's crisis. We, who are starring the business, are liable for each of this.

Customers, investors, and employees.

Samsung, however, has ever turned crises into opportunities, having a past of challenge, innovation, and overcoming.

We volition decidedly marque the dire concern we are presently facing an accidental for a leap forward.

Our absorption volition instrumentality the pb successful overcoming the crisis.

Above all, we volition reconstruct our cardinal technological competitiveness. Technology and prime are our lifeblood. It is Samsung Electronics' pridefulness that we tin ne'er compromise on. Rather than short-term solutions, we volition unafraid cardinal competitiveness. Furthermore, I judge that lone caller technologies that bash not beryllium successful the satellite and cleanable prime competitiveness are the lone ways for Samsung Electronics to marque a comeback.

Second, we volition hole for the aboriginal much thoroughly. We volition rekindle our unsocial passionateness to pioneer the aboriginal without fearfulness and to cling to our goals until the extremity and execute them. We volition re-arm ourselves with a challenging tone to tally toward a higher goal, alternatively than a antiaircraft mindset to support what we have.

Third, we volition look again astatine our organizational civilization and moving methods and instantly hole what needs to beryllium fixed. We volition rebuild our accepted organizational civilization of spot and communication. If we find problems successful the field, we volition exposure them arsenic they are and person fierce discussions to amended them. In particular, we volition actively pass with our investors whenever we person the opportunity.

Dear customers, investors, and employees.

If we fiercely situation ourselves, we are assured that we tin crook the existent situation into a caller opportunity. Please springiness america your enactment and encouragement truthful that Samsung Electronics tin erstwhile again show its strength.

Thank you.

Samsung Electronics Vice Chairman

Head of Device Solutions Division

Jun Young-hyun

—CNBC's Chery Kang contributed to this article.

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