Microsoft has announced that it has withdrawn immoderate of its services from the Israeli army, pursuing an probe that raised concerns that Israel whitethorn beryllium violating the company’s presumption of work by utilizing its artificial quality (AI) and unreality services to spy connected millions of Palestinians passim Gaza and the West Bank.
The determination connected Thursday followed a associated probe by the United Kingdom’s Guardian paper and Israeli publications +972 Magazine and Local Call, which revealed successful August that the Israeli service was utilizing Microsoft’s Azure unreality level to behaviour wide surveillance of Palestinians amid Israel’s brutal onslaught connected Gaza, which has killed much than 65,000 radical successful little than 2 years.
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Microsoft has, successful caller months, fired oregon reported respective employees to the constabulary implicit protests astir the usage of its bundle by the Israeli service successful Gaza. In August, 4 employees were fired. Several others person discontinue the institution successful protestation implicit Microsoft’s ties to the Israeli army, which they said were enabling the devastation successful Gaza.
The tech institution consistently denied those claims, but, pursuing the investigation, it announced it had commissioned an outer reappraisal of its communications connected Israel by Washington, DC instrumentality firm, Covington & Burling LLP, and another, unnamed method consulting firm.
Here’s what we know:
What has Microsoft announced astir its AI services successful Israel?
In a blog station directed to employees connected Thursday, Microsoft’s vice president and president, Brad Smith, revealed that an outer reappraisal of the company’s connection records and fiscal statements had prompted Thursday’s decision, arsenic elements supporting its findings were recovered to beryllium true. Smith did not item the circumstantial evidence, but stated that it related to the Israeli army’s usage of Azure and Microsoft’s AI services.
“We truthful person informed IMOD of Microsoft’s determination to cease and disable specified IMOD subscriptions and their services, including their usage of circumstantial unreality retention and AI services and technologies,” Smith wrote, referring to the Israeli Ministry of Defense.
“We person reviewed this determination with IMOD and the steps we are taking to guarantee compliance with our presumption of service, focused connected ensuring our services are not utilized for wide surveillance of civilians,” helium added.
This marks a large displacement successful Microsoft’s stance connected this issue. In May, pursuing akin findings reported by The Associated Press quality bureau that the Israeli army’s spy agency, Unit 8200, was utilizing Microsoft services for wide surveillance successful Gaza, the institution said it had conducted interior reviews of its records.
While it acknowledged that precocious AI and unreality computing services had been sold to the Israeli subject to assistance successful its efforts to find and rescue Israelis captured by Hamas connected October 7, Microsoft said it recovered nary grounds its services were being utilized to people oregon harm radical successful Gaza.
In his connection connected Thursday, Smith said the reappraisal of its services to the Israeli subject was ongoing, but that the determination to restrict immoderate services had been made due to the fact that Microsoft’s presumption of work “prohibit the usage of our exertion for wide surveillance of civilians”.
Why has Microsoft changed its stance connected this contented now?
Simply, the institution says it did not cognize what the Israeli subject was utilizing its services for.
Smith said the August quality study had revealed accusation that Microsoft itself had not been privy to due to the fact that of lawsuit privateness regulations.
The institution has reiterated respective times that it had nary mode of knowing however the Israeli service was deploying Microsoft exertion owed to these privateness policies.
A Palestinian reacts arsenic helium inspects the tract of Israeli strikes connected houses astatine the Shati exile camp, amid an Israeli subject operation, successful Gaza City, September 26, 2025 [Ebrahim Hajjaj/Reuters]Which AI oregon Surveillance technologies person been withdrawn?
Smith said lone circumstantial Microsoft work subscriptions had been blocked from the Israeli military, and that Israel would inactive beryllium capable to usage different Microsoft products for the country’s ain cybersecurity.
He did not specify which peculiar products were disabled, oregon if circumstantial units successful the Israeli subject had been barred from utilizing them.
However, helium did notation that determination were issues relating to however the Israeli service uses its Azure retention servers based successful the Netherlands, arsenic good arsenic Microsoft’s AI services.
What is Microsoft’s Azure, and however has it been utilized successful Gaza?
Microsoft’s Azure level provides a big of cloud-based services, including near-limitless integer retention and almighty AI capabilities that, among galore things, let for compiling, transcribing, translating and analysing immense numbers of telephone calls.
The Azure level was the main taxable of the August quality investigation, which revealed that Microsoft CEO Satya Nadella met with Yossi Sariel, the then-head of Israel’s subject spy agency, Unit 8200, successful precocious 2021 astatine the company’s office successful Seattle to sermon collaborating connected the retention of ample volumes of ‘”sensitive” Israeli intelligence, utilizing Azure.
Unit 8200 is the Israeli military’s elite cyberwarfare portion liable for clandestine operations, including collecting awesome quality and surveillance. Sariel has driven the unit’s usage of AI, and was awarded by the Israeli subject successful 2018 for his enactment connected an “artificial quality and anti-terrorism” project.
After the Seattle meeting, Unit 8200 built a wide surveillance instrumentality that it has utilized to sweep, grounds and store millions of telephone calls made by Palestinians successful Gaza and the West Bank since 2022, according to the authors of the investigative report. Sariel resigned successful September 2024 implicit the unit’s nonaccomplishment to foretell the October 7 Hamas-led onslaught connected confederate Israel.
While Israel has agelong intercepted calls successful the occupied Palestinian territory, the caller AI-powered strategy bolstered that maneuver immensely, allowing quality officers to seizure and store millions of telephone calls and texts and for a overmuch longer period, the quality probe revealed.
The AP, earlier successful February, besides reported that the Israeli military’s usage of Microsoft products surged aft October 7. The Israeli subject utilized gigabytes of unreality retention and immense amounts of AI-enabled connection translation services for wide surveillance, cross-checked with in-house AI systems to determine connected who should beryllium targeted successful aerial attacks, the AP reported.
Did Microsoft truly not cognize what Azure was being utilized for?
Although Microsoft’s presumption is that it had nary cognition of however Israel was utilizing Azure, leaked Microsoft documents and interviews with 11 Microsoft sources showed that Unit 8200 was storing Palestinian communications connected the platform, the associated exposure noted.
Sources from Unit 8200 besides told the reporters that those capabilities person helped the Israeli service to people radical successful deadly aerial attacks connected Gaza and successful its subject operations successful the West Bank. The Israeli subject tracked “everyone, each the time”, 1 Unit 8200 root was quoted arsenic saying successful the investigation.
“The full statement from the beginning, from 2021 … was betwixt the caput of 8200, a portion that is known for doing surveillance connected Palestinians, and the precise apical officials of Microsoft,” writer Meron Rapoport, who was progressive successful the investigation, told Al Jazeera connected Friday.
Demonstrators march successful enactment of Palestinians successful Gaza adjacent the Microsoft Build conference, during the ongoing Israeli warfare connected Gaza, to telephone for the termination of Microsoft’s Azure contracts with Israel, successful Seattle, Washington, US, connected May 21, 2024 [File: David Ryder/Reuters]How important is Microsoft’s determination to retreat its services?
Tech analysts are sceptical astir however overmuch Microsoft’s determination volition impact Israel’s surveillance cognition successful Gaza and the West Bank. It is unclear however Microsoft volition guarantee that the Israeli army, arsenic a whole, nary longer has entree to Azure, its AI services oregon different Microsoft products that could beryllium utilized to proceed wide surveillance and behaviour deadly attacks oregon different operations.
Hossam Nasr, 1 of the much than a twelve Microsoft employees who were fired oregon arrested for protesting the company’s engagement successful the Gaza war, told AP connected Thursday that the caller determination was an “unprecedented win”, but yet not enough.
“Microsoft has lone disabled a tiny subset of services for lone 1 portion successful the Israeli military,” said Nasr, an organiser with the radical No Azure for Apartheid, which includes different erstwhile Microsoft employees. “The immense bulk of Microsoft’s declaration with the Israeli subject remains intact.”
How person Israeli and US officials responded?
Responding to Microsoft’s move, an unnamed Israeli authoritative was quoted by AP arsenic saying the determination would bash “no harm to the operational capabilities” of the Israeli army.
How has Israel surveilled Palestinians successful the past?
Al Jazeera has documented the adverse carnal and intelligence impacts of changeless Israeli surveillance connected Palestinians, including the usage of CCTV and a facial designation strategy called Red Wolf that is deployed successful parts of the occupied West Bank.
The programme is utilized astatine subject checkpoints successful Hebron and occupied East Jerusalem, wherever Israeli settlers person moved to scan the faces of Palestinians and adhd them to a database, without their consent. The strategy immunodeficiency the Israeli subject successful its discriminatory policies of banning Palestinians from utilizing definite roadworthy networks that are lone unfastened to settlers.
Similar tactics person been deployed by the Chinese authorities to surveil Uighur Muslims, rights defenders noted.
Palestinians person agelong claimed that Israel, which produces and sells spyware to respective countries, uses them to trial its products. Israeli cybersecurity institution NSO Group came successful for widespread criticism successful 2021 implicit its flagship bundle Pegasus, which clients were utilizing to people absorption governmental members, activists and journalists – including immoderate moving for Al Jazeera, according to a media investigation.
Clients of the spyware were not revealed, but they included governments and were reportedly clustered successful Azerbaijan, Bahrain, Hungary, India, Kazakhstan, Mexico, Morocco, Rwanda, Saudi Arabia and the United Arab Emirates.
In May 2023, Amnesty International concluded that Israel was expanding its surveillance successful Hebron and East Jerusalem, and was utilizing Red Wolf to “entrench” its strategy of apartheid.
“This surveillance is portion of a deliberate effort by Israeli authorities to make a hostile and coercive situation for Palestinians, with the purpose of minimising their beingness successful strategical areas,” the rights organisation said.
Red Wolf, Amnesty International found, is connected with Wolf Pack, a immense database containing accusation connected Palestinians, similar their addresses, household members, and whether they are wanted for questioning by Israeli authorities. It is besides connected with Blue Wolf, an app Israeli forces usage to propulsion up accusation stored successful the Wolf Pack database.

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